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Curvalicious Clothes :: FAQs

FAQs

 
   
How Do I Place An Order?
 
Orders are placed ONLINE, by PHONE or by MAIL.

We have 4 payment options:

- Credit card (Visa, MasterCard, American Express or Discover)

- Check or Money Order (payable to Curvalicious Clothes)

- Email Money Transfer (from your online bank account to curvaliciousclothes@mail.com)

- Paypal

If you don't have a Paypal account we suggest you register at www.paypal.com It's a fast, convenient and SECURE way to purchase online. Payment can also be made by credit card through our paypal account. Paypal accepts Visa, Mastercard, Amex, Discover and eCheck.

If placing an order by MAIL, fill out our online order form and click SUBMIT.

You will receive an invoice for the total amount due. Print off the invoice and send your check or Canadian money order to:

Curvalicious Clothes
P O Box 96722
2943 Major Mackenzie Drive
Maple, Ontario
L6A 0A2
Canada

Please make check or money order payable to Curvalicious Clothes

Please allow 1-3 days for your order to be processed. Once your order has been processed, you will receive a shipping confirmation. Your confirmation will include a tracking number of your shipment. All Canadian orders are shipped by expedited service and should arrive within 10-13 business days. International orders arrive within 6-20 business days. If you need your order rushed please let us know and choose a faster shipping option.
 
Where do you ship? What are your shipping fees?
 

WE SHIP WORLDWIDE! If you do not see a price for shipping to your location, simply email us at curvaliciousclothes@mail.com for a shipping qoute.

The shipping fees are as follows:

Order Value Within Canada Within USA
$0.01 - $124.99 $18.00 $28.00
$125.00 - $199.99 $18.00 $28.00
$200.00 - $299.99 $18.00 $28.00
$300.00 and up  $18.00 $28.00

 

**Flat rate shipping within Ontario on all orders- JUST $12.00**
What is your exchange/ return policy?
 
  • All SALES items are final purchase and may not be returned or exchanged.
  • Merchandise may not be returned if worn or washed.
  • Returns/exchanges must be initiated within 20 days of the receipt of product. Our products sell fast, so contact us as soon as possible to make exchanges.
  • Allow 2-4 weeks for processing returns/exchanges
  • Curvalicious Clothes is not responsible for items that are damaged or lost in transit.
  • We recommend you use a shipping method that is insured and provides a tracking number.
  • Returns- You will receive a store credit for the value of the returned item.
  • Exchanges- Items can be exchanged if the item is still in stock.

 

 
What if I need to change or cancel my order after I hit “Submit”?
 

A: Call us immediately at 1-888-452-3853. Ordered are processed within 1-3 days of receipt of payment. As long as the order hasn’t gotten too far along in processing, we should be able to modify it for you. Please note: If your order has been processed, it cannot be changed.

Will you ship to other countries on exception?
 

A: Contact us by email at mail@curvaliciousclothes.com to see if your country qualifies for exception and if we will ship to your country.

I LOVE your clothes! Where can I see them? Where are you located?
 
We currently have no storefront. We are available online 24/7 for your shopping convenience. .
Just wanted to drop a line and say THANK-YOU!!!!!!!!!!!!!!!! > > FINALLY! I can find things that will fit me and I do NOT have to dress like > a grandmother!! (NOT THAT THERE IS ANYTHING WRONG WITH GRANDMA'S! But @ 25 > I would like to dress like 25!) > > Keep up the great work and I am very excited to start shopping thru your > store!! > > How can I be sure I am ordering the right size?
 
Thanks for your interest and excitement in Curvalicious Clothes! For sizing please refer to our Size Chart section on our website. There is a sizing chart there and information on how to properly measure yourself.
About how long does it take to receive items once ordered?
 
Orders are processed within 1-3 business days. All orders are shipped by Canada Post Expedited Service. Within Ontario- arrives within 1-2 business days of shipment. Rest of Canada - arrives within 6-13 business days of shipment. If you require you order faster, simply send us an email an arrangements can be made to use a faster service.
How do I receive my new member 10% discount?
 
When you register as a new member you will receive a 10% OFF discount code by email. Please enter this code in your shopping code at checkout and click submit to receive your discount. The code must be applied at checkout to receive your discount. We cannot add discount codes after your order has been processed. Please note: coupon codes cannot be combined.
 

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