FAQs

ACCOUNTS

How do I set up an account? How do I earn rewards?

-You can set up an account and join our rewards program by clicking the rewards button at the bottom of the website.

PLACING AN ORDER

What payment options do you offer?

-You can pay with your credit card on our site, use PayPal or send an etransfer from your online bank account.

How long does it take for me to receive an order?

-Order processing time is betwen 6-10 business days. Orders from our sale section ship within 1-2 business days.

Can I cancel or modify my order?

-Once your order has been submitted you can contact us and let us know if you need to cancel or modify the order. We will try our best to help you. Order that have already been processed and/or shipped cannot be cancelled or modified.

What is your return policy?

•All SALES items are final purchase and may not be returned or exchanged.
•Merchandise may not be returned if worn or washed.
•Returns/exchanges must be initiated within 20 days of the receipt of product. Our products sell fast, so contact us as soon as possible to make exchanges.
•Allow 2-4 weeks for processing returns/exchanges
•Curvalicious Clothes is not responsible for items that are damaged or lost in transit.
•We recommend you use a shipping method that is insured and provides a tracking number.
• Returns are accepted for exchange or store credit.
•Store credit- You will receive a store credit for the value of the returned item.
•Exchanges- Items can be exchanged if the item is still in stock.

SHIPPING

Where do you ship? 

-We ship to Canada and the continental U.S. At this time, we do not ship to Puerto Rico, Guam, Hawaii, or Alaska. We also ship to select locations worldwide.

What are your shipping costs? What are your shipping options?

-We ship through Canada Post Expedited and Expresspost service which provides you with a tracking number and insurance. We offer you a flat rate with Expedited service. Shipping fees for Expresspost varies per location.

-CANADA - flat rate shipping - $12.95 

-USA - flat rate shipping - $18.95

-Select locations worldwide- varies

 

DISCOUNTS

Do you offer discounts? How can I receive a discount code?

-Please sign up to receive all the latest promotions and sales.

-You can also follow or like us on social media for exclusive offers.

Facebook: https://www.facebook.com/CurvaliciousClothes/

Twitter: https://twitter.com/CurvaliciousC

Instagram: https://www.instagram.com/curvaliciousclothes/

How do I use a discount code?

-To receive a discount simply enter your discount code in your shopping cart at checkout.